Portfolio - Umang Shah

AI/ML Product

Localia @ RS21

Localia is a data-ready location intelligence platform that delivers insights for any area of interest across the US. Localia combines anonymized location data with social, health, climate and other determinants to help stakeholders understand utilization/visitation of public spaces.

Localia is built for use cases in Parks & Rec., Urban Planning, Economic Development, Healthcare Commercial Real Estate and Disaster Resilience.

Localia’s features include a customizable dashboard, ML based occupancy estimates, custom geofences, Interactive GIS maps, Filtering and Aggregation as well as an Automated Data pipeline and CI/CD.

Tags : AI / ML, GIS, Big Data, Custom Dashboards, Automated Workflows, Anonymized Location Data, Design Thinking, Agile Product Development

AI/ML Platform

MOTHR @ RS21

Building and deploying AI/ML models takes 6-7 different highly paid experts working on a project for 6-9 months, and even after a large upfront capital investment, only 15-20% of AI solutions become viable products.

MOTHR is an AI Engine that allows RS21 to rapidly design, develop, deploy, manage, and scale robust AI/ML based products and solutions across a variety of environments in a repeatable way.

Tags: AI/ML, Platform, Infrastructure as code, CI/CD, MLOPs, Model Library, Explainable AI

Big Data Analytics Platform

Customer Experience @ RedMango

During my tenure at RedMango Analytics, I spearheaded the development of a proprietary big data analytics platform.

This innovative system not only facilitated action-oriented data analysis but also significantly scaled the utilization of data and analytics throughout the organization. One of its key features was the automation of business and decision-making workflows, streamlining processes, and enhancing efficiency. Moreover, the platform played a pivotal role in managing and elevating the overall experience of our clients' customers.

Tags: Big Data Analysis, Robotic Process Automation, GIS, APIs, Customer Experience, PostGRE SQL, UX/UI Design, Agile Development

Big Data Mobile and Web Application

TRAI MySpeed @ RedMango

The TRAI (Telecom Regulatory Authority of India) application and web portals allow users to compare the performance of different internet service providers (ISPs), and access regional and national statistics related to internet speeds.

The big data analytics portal also provides data on average internet speeds across various states, cities, and ISPs, enabling users to assess the overall performance of internet services in different regions.

Additionally, users can provide feedback and register complaints about their internet experience through the portal.

Tags: Crowdsourced Data Collection, Mobile and Web Applications, Big Data Analysis, Hadoop, GIS, Wireless Telecom, Regulatory Policy, UI/UX Design

API based Web and Mobile Applications

TRAI Complaint Management System (CMS) @ RedMango

Unwanted Value Added Services (VAS) was one of the biggest concerns for wireless voice and data consumers in India. Most customers complained of being billed for unwanted value added services by their wireless carrier. Additionally, the refund process was arbitrary and carrier specific.

The telecom regulatory authority of India (TRAI) wanted to streamline, monitor, and facilitate the process of resolution of customer complaints for Indian wireless consumers. I led the design, development, and deployment of a carrier agnostic mobile and Web-based CMS solution for VAS complaints.

Tags: Web and Mobile Applications, Custom APIs, User Authentication, Fraud Prevention, Billing Analysis

TRAI VAS CMS - Project Update_8th May 2019

Data Analysis Services

Healthcare Application

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Umang Shah